Refund Policy
Effective Date: 29 June 2026
At MyWardroop, we want you to love what you ordered. If something isn't right, we're here to help.
Returns
We accept returns within 30 days of delivery. Items must be:
- Unworn and unused
- In original condition with all tags attached
- In original packaging
Non-Returnable Items
The following items cannot be returned:
- Sale or discounted items
- Gift cards
- Custom or personalized products
- Print-on-demand (POD) items
- Personal care or hygiene products
- Perishable goods
- Hazardous materials
Damaged or Incorrect Items
If you received a damaged, defective, or incorrect item, please contact us immediately at mywardroop@gmail.com with photos and your order number. We will resolve the issue promptly.
Exchanges
We offer exchanges for eligible items. Please contact us to initiate an exchange request.
Return Shipping
Customers are responsible for return shipping costs unless the item is damaged or incorrect.
Refund Processing
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 10 business days to your original payment method.
UAE Consumer Protection Law
Your rights under the UAE Consumer Protection Law are fully respected and upheld by MyWardroop.
Contact Us
For any return or refund queries, email us at mywardroop@gmail.com.